Business Development Improving the performance of your business     Assistance with a complete analysis of the strengths, weaknesses, opportunities and threats for the business using our business.     Development Questionnaire. We lead you and your management team through the Business Development Program, a nine-stage, ongoing process designed to increase company profits and entity value (assessing customer service levels, developing operating plans, systematizing processes, training team members in client service concepts, communications, problem-solving skills and overall management development).     Training of team members to delight customers starting with the first impression.     Determine system failures in customer service and set performance standards for a new customer service strategy.     Identification of ways for owners and top managers to move from working  “IN” their business to working “ON” their business.     We help non-financial owners and managers interpret and use financial statements.     We help provide insight into how to shape the future of the business through marketing initiatives.     We help you create corporate communications and marketing materials that grab customers’ attention.     We conduct a customer advisory board, a focus group that brings several customers together to determine likes and dislikes and ways that you can improve your services to encourage them to purchase more.     Research of new business opportunities, such as product lines, acquisitions, expansions, etc.     Assistance with the preparation of a written business plan.     Review of the owner compensation system, including partner and incentive compensation packages, to align company and individual manager goals. This may include utilizing deferred compensation arrangements.     Development of a system for hiring, training and evaluating team members.   Back to list of services