Our Mission

Cusmano and Company was founded to provide small to medium enterprises with valuable tax and accounting services and to work with business owners to help them make more money and improve the quality of their lives.

	Listen carefully to our clients’ concerns and objectives.
	Be proactive in servicing our clients.
	Provide the best solutions to our clients through knowledge, experience and practicality.
	Realize that our clients will benefit from long term relationships with our team members and so provide work environment where our team members can thrive.
	Act with integrity, honesty and openness in everything we do for and with our clients.
	Respect the confidentiality of our working relationship with our clients.
	Be timely in the delivery of our services.
	Maintain a high level of communication with our clients.

OUR COMMITMENT TO EACH OTHER

Our Commitment to You

We will act with integrity, honesty and openness in everything we do for and with you.

We will absolutely respect the confidentiality of our working relationship.

We will return your phone calls within 24 hours.

We will meet the deadlines we set. (In the case of circumstances outside our control, we will let you know in advance of our dilemma).

You are the sole judge of our performance. If anything we do falls short of your expectations, we – without question – will respect your right to a full refund of your fee if you are not delighted.

Your Commitment to Us

You will be open, frank and honest with us at all times. You will let us know immediately of any concerns you have about our work together.

You will give us all the information we need to do the work. You will give us access to your team within the time frames we agree upon.

You agree to listen to any advice we offer (and we acknowledge your right to reject that advice).

You will pay your account as agreed.

You will give consideration to referring us to at least one other business person you believe would benefit from an association with us.